We would like to inform our valued clients and partners of a recent staffing change at our massage shop. Transparency and professionalism are core values of our business, and we believe it is important to communicate updates clearly and respectfully.
Simmi has been a massage staff member with our team. During her time with us, we appreciated the skills and effort she contributed to our services. However, we regret to share that, due to ongoing scheduling issues, we have made the difficult decision to remove Simmi from our work shift roster.
Specifically, Simmi was unable to attend scheduled shifts that she had previously confirmed. Our massage shop operates on a carefully planned appointment and staffing system to ensure that every client receives timely, high-quality service. When a team member does not arrive for a confirmed shift, it directly impacts our ability to serve clients, places additional pressure on other staff members, and affects the overall operation of the business.
We understand that unexpected circumstances can occur, and we always aim to be reasonable and supportive when challenges arise. In this case, the issue related to repeated non-attendance for scheduled shifts that had been agreed upon in advance. After careful consideration and internal discussion, we determined that removing Simmi from our work shift was necessary to maintain service reliability and operational stability.
This decision was not made lightly. As a service-based business, trust and commitment are essential. Our clients rely on us to honour appointments, and our team relies on each other to uphold shared responsibilities. Ensuring consistency in staffing allows us to provide the professional, relaxing, and dependable experience that our clients expect and deserve.
We would like to reassure our clients that this change will not negatively affect our service quality. Our remaining team members continue to meet our high standards of professionalism, punctuality, and care. We are also taking steps to strengthen our scheduling processes to minimise any disruption and to ensure smooth operations moving forward.
We kindly ask for understanding and respect regarding this matter. This notice is shared for clarity and transparency only, and we wish Simmi well in her future endeavours. Our focus remains on delivering excellent massage services and maintaining a positive, reliable environment for both our clients and our staff.
Thank you for your continued trust and support. If you have any questions regarding appointments or services, please feel free to contact us through our usual channels.
— Management Team